EXPERIENCE COORDINATOR

DESCRIPTION OVERVIEW

Project X is growing its clientele, and we have an excellent opportunity for a skilled Experience Coordinator to join our team of professionals. The ideal candidate will have previous experience in the hospitality and/or tourism industries.

 

Our Experience Coordinator will be responsible for building and maintaining exceptional client relationships and growing our brand in the construction industry. They will ensure that every person to walk through our door feels welcomed and that their visit is well-prepared for, down to the smallest detail. They will be highly organized and able to manage multiple events. As Project X scales and produces more social media content, they will work with the Branding Team to extend the Project X experience beyond our physical office space.

 

We are offering a competitive salary commensurate with experience, along with an outstanding benefits package. This is the perfect opportunity to build a career at a fast-growing Construction Consulting Firm.

POSITION DUTIES
  • Welcome guests in a warm and friendly manner

  • Cater each guest’s visit to their individual circumstance while maintaining the brand

  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner

  • Keeps office tidy and organized; performs opening and closing duties, as needed

  • Communicate our vision and mission in every interaction, no matter how small

  • Inventory and manage office supplies

  • Assisting in event coordination including organizing and scheduling meetings, sending reminders, and organizing catering when necessary

  • Chairing community-driven events and representing Project X in the community

  • Maintaining comprehensive and accurate corporate records, documents, and reports

  • Coordinating various teams’ calendar, including making appointments and prioritizing the most sensitive matters

  • Managing corporate Airbnb listings

QUALIFICATIONS
EDUCATION & EXPERIENCE
  • Proven working experience in customer service

  • Outstanding communication skills

  • Degree in hospitality management or similar field, or 5 years of experience in hospitality management or a similar field

SKILLS & ABILITIES
  • Excellent written and verbal communication skills

  • Careful attention to detail and other organizational skills

  • Knowledge of local resources and attractions

  • Excellent interpersonal skills

  • Energetic and welcoming personality

  • Depth of knowledge of computer systems

SALARY

$30,000 - $45,000 annually